Cancel guide

How to cancel Shudder

The fastest way

If you signed up on Shudder’s website, log in, open your Account settings, go to your subscription and click Cancel, then follow the prompts. If Apple, Google Play, Amazon, Roku or Samsung bills you, cancel with them instead.

Or let Wally cancel Shudder with you

By Meet PandyaChecked October 2026Source: Shudder Help Center

Cancel on the Shudder website (billed by Shudder)

Log in to your Shudder account on the Shudder website, using a browser on a computer, tablet or phone.
Open your Account settings, or click your Profile Avatar in the top corner.
Go to your subscription and click the Cancel button.
Follow the prompts on the screen to finish the cancellation and get an email confirmation.

Shudder says that if you signed up on the website and pay with PayPal, you also need to log in to PayPal and cancel the recurring payment to Shudder, or PayPal will keep billing you.

If Amazon bills you

For the Shudder channel in Prime Video, go to Manage Your Prime Video Channels.
Look under Prime Video Channels to find Shudder, then cancel it and confirm.
For the Shudder app on Fire TV, go to amazon.com/appstoresubscriptions.
Find the Shudder subscription and select Actions.
Choose Cancel your subscription.

Shudder says that after you cancel the Prime Video channel, the renewal date becomes the end date, and you can keep watching the channel until then. For Fire TV sign-ups, it says you can only manage the subscription on Amazon’s website.

If Roku bills you

Go to my.roku.com/subscriptions on your computer or smartphone.
If prompted, sign in to your Roku account.
When the My subscriptions page loads, find Shudder in the list.
Select Unsubscribe.

If Samsung bills you

Go to www.samsungcheckout.com and sign in with your Samsung account.
Select the Subscriptions tab in the Purchase History menu.
Find the subscription and select Unsubscribe.

Shudder also links instructions for cancelling directly on a Samsung TV, which depend on your TV model.

Cancel on iPhone or iPad (billed by Apple)

If you subscribed to Shudder through the App Store, Apple bills you, so you cancel in Settings → your name → Subscriptions.

Open the Settings app and tap your name.
Tap Subscriptions.
Tap the subscription you want to cancel.
Tap Cancel Subscription — you may need to scroll down. If there's no cancel button, or you see red expiration text, it's already cancelled.

Shudder says to cancel in your Apple subscriptions. If you don’t see Shudder there, make sure you’re signed in with the correct Apple ID. If you only have one Apple ID, you might have subscribed directly through Shudder instead.

Source: Apple Support: If you want to cancel a subscription from Apple

Cancel on Android (billed by Google Play)

If you subscribed to Shudder through Google Play, cancel it in Google Play.

On your Android device, open your subscriptions in Google Play.
Select the subscription you want to cancel.
Tap Cancel subscription.
Follow the on-screen instructions.

Shudder says Google Play sign-ups are cancelled in Google Play, and the subscription stops at the end of the current billing cycle. If you don’t see Shudder listed, you’re signed in to the wrong Google account.

Source: Google Play Help: Cancel, pause, or change a subscription on Google Play

Good to know before you cancel

Deleting the Shudder app from your device does not cancel your subscription. You have to follow the cancel steps for whoever bills you.
How you cancel depends on where you first signed up: Shudder’s website, Apple, Google Play, Amazon, Roku or Samsung. Shudder’s guide asks this first.
If you signed up on the website but pay with PayPal, cancel the recurring payment to Shudder in your PayPal account as well, or PayPal will continue to bill you.
Not sure who bills you? Shudder says the description of the Shudder charge on your statement can tell you. Its guide lists SHUDDER.COM NY, GOOGLE*SHUDDER, APPLE.COM, AMAZON, PRIMEVIDEO, ROKU and SAMSUNG.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my Shudder. Wally works through Shudder’s website in its own live browser, on a best-effort basis — you can watch every step, and take over at any time.

You sign in yourself — your password goes to Shudder, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Or start on the web

Read-only — Wally never moves your money.

Shudder cancellation FAQ

Will I get a refund?

Usually not. The AMC Terms of Use, which list Shudder among the services they cover, say AMC does not provide refunds or credits for any partial billing period, partial subscription period or unwatched content, unless required by law. If Apple, Roku or Amazon bills you, Shudder’s guide points refund requests to them.

When does my access end?

At the end of what you’ve already paid for. The AMC Terms of Use say that after you cancel, you keep access through the rest of the current subscription term, and the subscription ends on its last day. Shudder’s guide says a Google Play subscription stops at the end of the current billing cycle.

What if I cancel during a free trial?

The AMC Terms of Use say that if you cancel during a free trial, or while using a promotional code or other credits, the cancellation may be effective immediately.

How do I find out who bills me?

Shudder says to check the description of the Shudder charge on your billing statement. Its guide lists SHUDDER.COM NY, GOOGLE*SHUDDER, APPLE.COM, AMAZON, PRIMEVIDEO, ROKU and SAMSUNG as the descriptions to look for.

Sources

Checked against Shudder’s official help in October 2026. Menus change — if what you see differs, follow Shudder’s official help page. Wally AI isn’t affiliated with Shudder.

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