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Cancel guide

How to cancel Philo

The fastest way

Sign in at philo.com, click your Profile avatar, select Account, then Cancel my subscription and Complete cancellation. You can keep watching until the end of your current billing cycle.

Open Philo’s cancel page
Or let Wally cancel Philo with you

By Checked Source: Philo Help

Cancel on philo.com

  1. Sign in on philo.com.
  2. Click your Profile avatar, then select Account.
  3. Click Cancel my subscription.
  4. Click Complete cancellation to confirm.
  5. Check the Your Philo Subscription section at the top of your Account page to see the last day of your billing cycle.

Philo gives these steps for subscriptions billed directly by Philo. If a third party bills you, use the steps below for that company.

Cancel only an add-on

  1. Go to your Account page online.
  2. Click Manage Add-ons.
  3. Uncheck the add-on or add-ons you want to cancel.
  4. Click Continue.
  5. Check the Terms of Service checkbox, then click Submit.

Philo says that if you cancel your Essential or Bundle+ base plan, any add-ons are cancelled automatically.

If Amazon bills you

  1. Go to amazon.com/appstoresubscriptions.
  2. On the Actions drop-down list for your Philo subscription, select Turn off auto-renewal.
  3. Click Turn off auto-renewal to confirm.

If Roku bills you

  1. Press the Home button on your Roku remote.
  2. Highlight the Philo app and press the Star button.
  3. Click Manage subscription.
  4. Click Cancel subscription, then click it again to confirm.
  5. Click Done.

If Samsung bills you

  1. Sign in to your Samsung account.
  2. Click Purchase History, then the Subscriptions tab.
  3. Select Philo.
  4. Click Unsubscribe.
  5. Click Yes to confirm your cancellation.

If Vizio bills you

  1. Sign in to your Walmart account.
  2. Go to Subscriptions and Purchases.
  3. Click Update next to your Philo subscription.
  4. Click Cancel Subscription.
  5. Click Update Subscription to confirm your cancellation.

Cancel on iPhone or iPad (billed by Apple)

If you subscribed to Philo through the App Store, Apple bills you, so you cancel in Settings → your name → Subscriptions.

  1. Open the Settings app and tap your name.
  2. Tap Subscriptions.
  3. Tap the subscription you want to cancel.
  4. Tap Cancel Subscription — you may need to scroll down. If there's no cancel button, or you see red expiration text, it's already cancelled.

Philo’s help includes steps for Apple billing on an iOS or tvOS device: Settings, your name, Subscriptions, then Philo.

Source: Apple Support: If you want to cancel a subscription from Apple

Cancel on Android (billed by Google Play)

If you subscribed to Philo through Google Play, cancel it in Google Play.

  1. On your Android device, open your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the on-screen instructions.

Philo’s help says Google-billed subscriptions can be cancelled in the Play Store on Android, or online at play.google.com/store/account/subscriptions.

Source: Google Play Help: Cancel, pause, or change a subscription on Google Play

Good to know before you cancel

  • Philo has a no refund policy. Cancelling stops future charges, but you won’t get a refund for your current billing period.
  • Locking your card won’t prevent subscription charges. You need to cancel.
  • Cancelling your Essential or Bundle+ base plan automatically cancels any add-ons.
  • After you cancel, Philo keeps your name, email address and phone number. Its payment processor keeps your card number unless you click the “remove payment info” button on your Account page.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my Philo. Wally works through Philo’s website in its own live browser, on a best-effort basis — you can watch every step, and take over at any time.

You sign in yourself — your password goes to Philo, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

Philo cancellation FAQ

Will I get a refund?

No. Philo’s help says it has a no refund policy: cancelling makes sure you aren’t charged again, but you won’t receive a refund for your current billing period.

When does my access end?

Philo says that after you cancel a subscription or trial, you can keep watching the content in that paid subscription for the rest of your current billing cycle. After the cycle ends, you can still watch Philo’s Free Channels.

How can I check that I cancelled?

Sign in at philo.com and look at the Your Philo Subscription section at the top of your Account page. Philo says it confirms the cancellation and shows the last day of your billing cycle.

Can I come back later?

Yes. Philo says you can reactivate your account at any time and don’t need to start from scratch. If Philo billed you directly, sign in at philo.com and click Select this plan under the plan you want.

Sources

Checked against Philo’s official help in October 2026. Menus change — if what you see differs, follow Philo’s official help page. Wally AI isn’t affiliated with Philo.

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