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How to cancel Nintendo Switch Online

The fastest way

Go to accounts.nintendo.com/portal, sign in, select Nintendo Switch Online, then select Cancel Your Pass by Turning Off Auto-Renewal and confirm. Turn off auto-renewal at least 48 hours before your membership expires. It stays active until the end of its term.

Open Nintendo Switch Online’s cancel page
Or let Wally cancel Nintendo Switch Online with you

By Checked Source: Nintendo Support

Cancel on the Nintendo Account website

  1. Go to accounts.nintendo.com/portal and sign in to the Nintendo Account that purchased the Nintendo Switch Online membership plan.
  2. Select Nintendo Switch Online.
  3. In the “Active Plan” section, select Cancel Your Pass by Turning Off Auto-Renewal.
  4. Select Confirm to turn off automatic renewal.

Nintendo says once auto-renewal is turned off, it cannot be turned on again.

Cancel on Nintendo Switch 2

  1. Select Nintendo eShop on the HOME Menu.
  2. Select the account that purchased the Nintendo Switch Online membership plan.
  3. Select the picture of your icon in the upper-right corner to open Account Information.
  4. Scroll down and select Cancel Your Subscription by Turning Off Automatic Renewal.

Cancel on a Nintendo Switch family console

  1. Select Nintendo eShop on the HOME Menu.
  2. Select the account that purchased the Nintendo Switch Online membership plan.
  3. Select the picture of your icon in the upper-right corner to open Account Information.
  4. Highlight Nintendo Switch Online on the left side of the screen.
  5. Select Cancel Your Subscription by Turning Off Automatic Renewal.

Nintendo’s article covers Nintendo Switch, Nintendo Switch Lite and Nintendo Switch - OLED Model.

Cancel on iPhone or iPad (billed by Apple)

If you subscribed to Nintendo Switch Online through the App Store, Apple bills you, so you cancel in Settings → your name → Subscriptions.

  1. Open the Settings app and tap your name.
  2. Tap Subscriptions.
  3. Tap the subscription you want to cancel.
  4. Tap Cancel Subscription — you may need to scroll down. If there's no cancel button, or you see red expiration text, it's already cancelled.

Don't see Nintendo Switch Online there? Make sure you're signed in with the Apple Account that was charged. If you have no receipt from Apple for it, another company bills you — use the steps above.

Source: Apple Support: If you want to cancel a subscription from Apple

Cancel on Android (billed by Google Play)

If you subscribed to Nintendo Switch Online through Google Play, cancel it in Google Play.

  1. On your Android device, open your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the on-screen instructions.

Uninstalling the app doesn't cancel the subscription.

Source: Google Play Help: Cancel, pause, or change a subscription on Google Play

Good to know before you cancel

  • Nintendo says to turn off auto-renewal at least 48 hours before the membership is set to expire.
  • Once auto-renewal is turned off, it cannot be turned on again.
  • Your membership stays active until the end of its term, and you won’t receive refunds or credits for the remaining time.
  • If your membership expires, Save Data Cloud backup is no longer available. You can begin a new membership within 180 days to regain access to your cloud backups.
  • A free trial renews automatically when the seven-day trial ends. If you cancel auto-renewal before the trial ends, you won’t be charged.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my Nintendo Switch Online. Wally works through Nintendo Switch Online’s website in its own live browser, on a best-effort basis — you can watch every step, and take over at any time.

You sign in yourself — your password goes to Nintendo Switch Online, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

Nintendo Switch Online cancellation FAQ

Will I get a refund?

No. Nintendo says that after you turn off auto-renewal, your membership stays active until the end of its term, and you won’t receive any refunds or credits for the remaining time left on your subscription.

When does my access end after I cancel?

Nintendo says your membership remains active until the end of its term. Canceling means turning off auto-renewal, so the membership ends at the end of the current membership period.

What happens to my save data if I let it expire?

Nintendo says Save Data Cloud backup will no longer be available, but you can begin a new membership within 180 days to regain access to your cloud backups. Save data stored in your console’s memory stays usable.

I have a family membership. What happens to the rest of the group?

Nintendo says that if you purchased a family membership, the other members of your family group also can’t use the service once your membership ends.

Sources

Checked against Nintendo Switch Online’s official help in October 2026. Menus change — if what you see differs, follow Nintendo Switch Online’s official help page. Wally AI isn’t affiliated with Nintendo Switch Online.

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