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Cancel guide

How to cancel TIDAL

The fastest way

Go to account.tidal.com, log in, open Subscription, then choose Cancel Subscription and confirm. After you cancel, you keep access to TIDAL until the end of your billing cycle.

Or let Wally cancel TIDAL with you

By Checked Source: TIDAL Support

Cancel on the web

  1. Go to account.tidal.com.
  2. Log in with your log in name and password.
  3. Go to Subscription.
  4. Choose Cancel Subscription and confirm the cancellation.

TIDAL says you can cancel a subscription or a trial at any time.

Cancel in the Android app

  1. In the TIDAL app, tap the heart icon.
  2. Tap the gear icon at the top right-hand corner.
  3. Tap Edit, then Manage Subscription.
  4. Scroll down and tap Subscription, then Cancel Subscription.

TIDAL says that if a third party such as Google Play bills you, you have to cancel through them directly.

Cancel on iPhone or iPad (billed by Apple)

If you subscribed to TIDAL through the App Store, Apple bills you, so you cancel in Settings → your name → Subscriptions.

  1. Open the Settings app and tap your name.
  2. Tap Subscriptions.
  3. Tap the subscription you want to cancel.
  4. Tap Cancel Subscription — you may need to scroll down. If there's no cancel button, or you see red expiration text, it's already cancelled.

TIDAL says that if you pay for TIDAL through Apple, you cancel through Apple, and it can’t process refunds for Apple purchases. If you don’t see an active TIDAL subscription in your Apple subscriptions, you’re being billed another way.

Source: Apple Support: If you want to cancel a subscription from Apple

Cancel on Android (billed by Google Play)

If you subscribed to TIDAL through Google Play, cancel it in Google Play.

  1. On your Android device, open your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the on-screen instructions.

TIDAL says that if you pay through Google Play, you cancel there. If your Google Play account shows no active TIDAL subscription, you may have signed up with a different email address, and only Google Play support can look that up.

Source: Google Play Help: Cancel, pause, or change a subscription on Google Play

Good to know before you cancel

  • To see who bills you, sign in at account.tidal.com and open the Payments tab. It shows a message if your payment is managed by Apple or Google.
  • Deleting your TIDAL account does not cancel a subscription that Apple or Google manages. You have to cancel with that company to avoid future charges.
  • Deleting your account is permanent and forfeits any remaining subscription period. TIDAL says to cancel instead if you only want to stop paying and keep your account.
  • TIDAL says that in the US it can’t give refunds if you forgot to cancel and the subscription renewed.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my TIDAL. Wally works through TIDAL’s website in its own live browser, on a best-effort basis — you can watch every step, and take over at any time.

You sign in yourself — your password goes to TIDAL, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

TIDAL cancellation FAQ

Will I get a refund?

Not in the US. TIDAL’s Refund Policy says that outside the UK, EU, EEA and Brazil (the US and elsewhere) it won’t refund any fees paid, including advance payments for any subscription term. Its Refund FAQs add that it can’t refund a renewal you forgot to cancel if you live in the US.

When does my access end after I cancel?

TIDAL says that once you cancel, you continue to have access until the end of your billing cycle.

I pay through Apple or Google Play. Can TIDAL cancel or refund it?

No. TIDAL says that for purchases made through a partner platform such as Apple or Google Play, you need to cancel there, and it can’t process refunds. Ask Apple or Google for a refund.

Does deleting my TIDAL account stop the charges?

Only if TIDAL bills you directly. If Apple or Google manages your subscription, deleting the account does not cancel it, so cancel with that provider first.

Sources

Checked against TIDAL’s official help in October 2026. Menus change — if what you see differs, follow TIDAL’s official help page. Wally AI isn’t affiliated with TIDAL.

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