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Cancel guide

How to cancel Planet Fitness

The fastest way

Go to your home club, mail your home club a written request, or use the member portal on planetfitness.com where your club offers it — at least 8 days before your next billing date.

Or let Wally cancel Planet Fitness with you

By Checked Source: Planet Fitness Customer Service FAQ

Heads up: Planet Fitness’s online cancel screens sit behind sign-in and vary by club, so the online steps here are general. This guide covers US clubs.

Cancel at your home club

  1. Go to your home club in person.
  2. Tell a team member you want to end your membership.
  3. Do it at least 8 days before your next billing date (or annual fee date) so that charge stops.

Planet Fitness says your home club is the best place for billing and membership help.

Cancel by mail

  1. Write a request to end your membership.
  2. Mail it to your home club.
  3. Make sure the club receives it at least 8 days before your next billing date or annual fee date.

The official FAQ asks for written notice mailed to your home club; it doesn’t give a required format.

Cancel online (where your club offers it)

  1. Sign in to the member portal on planetfitness.com.
  2. Look for the option to end your membership.
  3. Finish at least 8 days before your next billing date.

Planet Fitness lists the member portal as a way to end a membership, but says procedures vary by location under state and local rules. If you don’t see the option, contact your home club.

Good to know before you cancel

  • Your club must receive the request at least 8 days before your next billing date — billing changes can take up to 7 days.
  • To avoid the annual fee, the club must receive your request at least 8 days before the annual fee date.
  • Ending a membership with a minimum term early costs a $58 buyout fee. No Commitment memberships can be cancelled any time without a fee.
  • Policies and procedures can vary by location based on state and local rules.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my Planet Fitness. Wally opens Planet Fitness’s cancel page in its own browser and works through it with you.

You sign in yourself — your password goes to Planet Fitness, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Whether you can cancel Planet Fitness online depends on your club. If yours has to be cancelled in person or by mail, Wally can’t do that part for you.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

Planet Fitness cancellation FAQ

Can I cancel Planet Fitness online?

Planet Fitness’s FAQ lists signing in to the member portal on its website as one way to end a membership, but also says procedures vary by location. If you don’t see the option, ask your home club.

Is there a cancellation fee?

No Commitment memberships can be cancelled any time without a fee. If your membership has a minimum term and you end it early, a $58 buyout fee applies.

How much notice do I need to give?

Your club must receive the request at least 8 days before your next billing date, or before the annual fee date, to stop that charge.

Will I get a refund?

Planet Fitness’s FAQ doesn’t cover refunds. Check your membership agreement or ask your home club.

Sources

Checked against Planet Fitness’s official help in October 2026. Menus change — if what you see differs, follow Planet Fitness’s official help page. Wally AI isn’t affiliated with Planet Fitness.

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