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Cancel guide

How to cancel The Wall Street Journal

The fastest way

Sign in to the WSJ Customer Center at customercenter.wsj.com and look for the option to cancel your subscription. If there isn’t one, contact WSJ customer service from there.

Or let Wally cancel The Wall Street Journal with you

By Checked Source: WSJ Customer Center

Heads up: WSJ’s help pages don’t allow automated reading, so we couldn’t confirm its exact menu names or whether every subscription can be cancelled online. These steps are kept general — follow the WSJ Customer Center if anything differs.

Cancel in the WSJ Customer Center

  1. Go to customercenter.wsj.com and sign in with the account that pays for your subscription.
  2. Open your subscription details.
  3. If you see an option to cancel, select it and follow the prompts.
  4. If there’s no cancel option, use the Customer Center’s contact options to reach customer service and ask to cancel.
  5. Keep the confirmation email.

Cancel on iPhone or iPad (billed by Apple)

If you subscribed to The Wall Street Journal through the App Store, Apple bills you, so you cancel in Settings → your name → Subscriptions.

  1. Open the Settings app and tap your name.
  2. Tap Subscriptions.
  3. Tap the subscription you want to cancel.
  4. Tap Cancel Subscription — you may need to scroll down. If there's no cancel button, or you see red expiration text, it's already cancelled.

Don't see The Wall Street Journal there? Make sure you're signed in with the Apple Account that was charged. If you have no receipt from Apple for it, another company bills you — use the steps above.

Source: Apple Support: If you want to cancel a subscription from Apple

Cancel on Android (billed by Google Play)

If you subscribed to The Wall Street Journal through Google Play, cancel it in Google Play.

  1. On your Android device, open your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the on-screen instructions.

Uninstalling the app doesn't cancel the subscription.

Source: Google Play Help: Cancel, pause, or change a subscription on Google Play

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my The Wall Street Journal. Wally opens The Wall Street Journal’s cancel page in its own browser and works through it with you.

You sign in yourself — your password goes to The Wall Street Journal, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

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Read-only — Wally never moves your money.

The Wall Street Journal cancellation FAQ

I subscribed in the WSJ app on my iPhone. Where do I cancel?

If Apple bills you, cancel in Settings → your name → Subscriptions. Not sure? Apple suggests searching your email for “receipt from Apple” — if there’s none, another company bills you.

Does deleting the WSJ app cancel my subscription?

No. Deleting an app doesn’t cancel a subscription — cancel it where you pay: the WSJ Customer Center, Apple or Google Play.

Where do I find WSJ’s cancellation and refund terms?

In the WSJ Customer Center at customercenter.wsj.com, and in the Dow Jones subscriber agreement linked from WSJ’s sites.

Sources

Checked against The Wall Street Journal’s official help in October 2026. Menus change — if what you see differs, follow The Wall Street Journal’s official help page. Wally AI isn’t affiliated with The Wall Street Journal.

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