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Cancel guide

How to cancel The New York Times

The fastest way

Sign in and go to nytimes.com/account/cancel, or Subscription Overview → Cancel your Subscription. If you can’t cancel online, chat with Customer Care or call 866-273-3612.

Open The New York Times’s cancel page
Or let Wally cancel The New York Times with you

By Checked Source: NYT Help Center

Cancel on the web

  1. Sign in to your account at myaccount.nytimes.com.
  2. Select Subscription Overview.
  3. In the Manage Subscription section, select Cancel your Subscription.
  4. Follow the on-screen steps to finish.

Online cancellation works for eligible digital and Home Delivery subscriptions that The New York Times bills you for.

Cancel by chat or phone

  1. Open the Help Center article “Cancel Your Subscription” and select Contact Customer Care at the bottom to chat.
  2. Or call Customer Care at 866-273-3612 (U.S.).
  3. Ask the advocate to cancel your subscription.

Chat and phone are open limited hours. Outside the U.S., use the Help Center’s international contact page.

Cancel on iPhone or iPad (billed by Apple)

If you subscribed to The New York Times through the App Store, Apple bills you, so you cancel in Settings → your name → Subscriptions.

  1. Open the Settings app and tap your name.
  2. Tap Subscriptions.
  3. Tap the subscription you want to cancel.
  4. Tap Cancel Subscription — you may need to scroll down. If there's no cancel button, or you see red expiration text, it's already cancelled.

The Times says it can’t start, cancel or refund subscriptions bought through Apple — cancel with Apple.

Source: Apple Support: If you want to cancel a subscription from Apple

Cancel on Android (billed by Google Play)

If you subscribed to The New York Times through Google Play, cancel it in Google Play.

  1. On your Android device, open your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the on-screen instructions.

The Times says it can’t start, cancel or refund subscriptions bought through Google Play — cancel with Google.

Source: Google Play Help: Cancel, pause, or change a subscription on Google Play

Good to know before you cancel

  • Cancellation takes effect at the end of your current billing period; cancelling during a free trial takes effect right away.
  • The Athletic is cancelled separately, at nytimes.com/athletic/settings.
  • To avoid the full rate after an introductory offer, cancel before the promotional period ends.

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Or let Wally do it

Ask Wally cancel my The New York Times. Wally opens The New York Times’s cancel page in its own browser and works through it with you.

You sign in yourself — your password goes to The New York Times, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

The New York Times cancellation FAQ

Will I get a refund?

Usually not. The Times’ Terms of Sale say subscription fees are nonrefundable except as the terms state or the law requires, and any refund or credit is at its discretion.

When does my access end?

At the end of your current billing period. If you cancel during a free trial, it ends right away.

I subscribed through Apple or Google. Can The Times cancel it?

No. Cancel with Apple or Google — The Times can’t start, cancel or refund those subscriptions.

Why can’t I cancel online?

Only eligible subscriptions billed by The New York Times can be cancelled online. For anything else, use chat or phone.

Sources

Checked against The New York Times’s official help in October 2026. Menus change — if what you see differs, follow The New York Times’s official help page. Wally AI isn’t affiliated with The New York Times.

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