How to cancel TSN

Cancel online (subscribed directly with TSN)

1. 1Log in to your account at account.bellmedia.ca, the sign-in page TSN’s help links to.
2. 2Go to Manage Subscription.
3. 3Click the Subscriptions tab.
4. 4Scroll down and select Cancel Subscription.
5. 5Enter the reason for cancellation and click Yes, Cancel.

TSN says you’ll receive a confirmation email, you keep TSN until the end of the billing period in which you cancel, and your credit card won’t be charged on the next billing date.

Cancel a bundle, or keep just one plan

1. 1Visit your account at account.bellmedia.ca.
2. 2Select Subscriptions.
3. 3Select Manage next to your bundle.
4. 4From the Manage Plan page, select Change or Cancel Plan.
5. 5To cancel the whole bundle, select Cancel Plan under your bundle. To keep just one plan, select the standalone monthly plan you want to keep.
6. 6Follow the steps until you see the confirmation page.

TSN’s help adds that cancelling your Crave subscription also cancels your add-on subscriptions.

If Bell bills you for TSN

1. 1Log in to MyBell.
2. 2Select My services, then Subscriptions.
3. 3Select Manage subscriptions.
4. 4Select the TSN subscription, then select Cancel subscription.
5. 5Select Yes, cancel subscription.
6. 6Review the details of your cancellation, then select Confirm cancellation.

Bell says this stops the subscription renewing on the next scheduled renewal date and your TSN access continues until then. After that date TSN is no longer billed through Bell, so to keep watching you must resubscribe directly through TSN.

If Roku bills you for TSN

1. 1Sign in to my.roku.com and go to Manage your subscriptions.
2. 2Under Active subscriptions, select the TSN subscription.
3. 3Select Manage subscription, then select Turn off auto-renew.

Roku says turning off auto-renew means you’ve cancelled, and you keep access until the end of your current billing cycle. If the option isn’t there, Roku says the subscription isn’t managed through Roku and you need to contact the streaming service provider directly.

If a TV provider bills you

1. 1Contact your TV provider’s support team about cancelling TSN.
2. 2Check your provider’s terms for cancellation, credits and refunds.

TSN’s help doesn’t list cancellation steps for TV providers. Its Terms say your provider’s terms can change the payment, billing and cancellation terms that apply to you.

Cancel on iPhone or iPad (billed by Apple)

If you subscribed to TSN through the App Store, Apple bills you, so you cancel in Settings → your name → Subscriptions.

1. 1Open the Settings app and tap your name.
2. 2Tap Subscriptions.
3. 3Tap the subscription you want to cancel.
4. 4Tap Cancel Subscription — you may need to scroll down. If there's no cancel button, or you see red expiration text, it's already cancelled.

TSN says you can subscribe by in-app purchase in the TSN app. If you pay that way, it says to cancel directly with the provider, and for Apple it links to Apple’s support page.

Source: Apple Support: If you want to cancel a subscription from Apple

Cancel on Android (billed by Google Play)

If you subscribed to TSN through Google Play, cancel it in Google Play.

1. 1On your Android device, open your subscriptions in Google Play.
2. 2Select the subscription you want to cancel.
3. 3Tap Cancel subscription.
4. 4Follow the on-screen instructions.

TSN says you can subscribe by in-app purchase in the TSN app. If you pay that way, it says to cancel directly with the provider, and for Google it links to Google’s support page.

Source: Google Play Help: Cancel, pause, or change a subscription on Google Play

Good to know before you cancel

• TSN’s subscribe page says plans renew automatically for the period you selected, at the then-applicable price, and that the price may increase during a subscription. In Quebec, renewal is monthly. TSN’s Terms say that if you don’t cancel during the current term, your subscription renews.
• Cancel with whoever bills you. TSN says an in-app purchase is cancelled directly with Apple, Google or Roku, and a subscription billed through Bell is changed in MyBell under Manage my Subscriptions.
• Bell says a TSN subscription you already have directly with TSN isn’t automatically transferred or paused when you add one through Bell. You must manage the existing one yourself to avoid being billed twice.
• TSN says bundles are only available when you subscribe directly through TSN, and only on monthly cycles. If you’re on an annual plan, you can switch to a bundle once your current annual term ends.

TSN cancellation FAQ