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Cancel guide

How to cancel DashPass

The fastest way

In the DoorDash app or on doordash.com, tap the account icon, go to Manage DashPass, then tap Cancel Membership. Cancel at least 24 hours before your next payment, and your benefits stay active through the end of the current billing period.

Or let Wally cancel DashPass with you

By Checked Source: DoorDash Help Center

Cancel in the app or on doordash.com

  1. Open the DoorDash app, or open doordash.com.
  2. Tap the account icon, then go to Manage DashPass.
  3. Tap Cancel Membership.
  4. Select a reason for cancelling, then select Select reason.
  5. Select Cancel DashPass.
  6. When the confirmation appears, select Got it to return to the Manage DashPass page.

You should get a confirmation email once the cancellation goes through.

If you need help

  1. Chat with DoorDash support in the DoorDash app.
  2. Or call 855-431-0459.

DoorDash’s help center says chat and call support are available 24/7.

Good to know before you cancel

  • Cancel at least 24 hours before your next scheduled payment. Otherwise you can be charged for the next subscription period.
  • Cancelling stops future charges only. Your DashPass benefits stay valid through the end of the current billing period, unless you cancel during a free period, when they end immediately.
  • If you share DashPass with a family member, they lose access when your membership ends.
  • A DashPass that came free through a partner offer, such as Lyft or T-Mobile, renews as a paid plan after the offer unless you cancel before it renews.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my DashPass. Wally works through DashPass’s website in its own live browser, on a best-effort basis — you can watch every step, and take over at any time.

You sign in yourself — your password goes to DashPass, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

DashPass cancellation FAQ

Will I get a refund?

Usually not. DoorDash’s terms say the subscription fee is non-refundable and you keep your benefits through the end of the current period. The exceptions: if you cancel within 48 hours of your first paid period after a free trial or promotion, you can get a full refund. If you cancel within 48 hours of your first period and haven’t placed a DashPass-eligible order, DoorDash may refund you at its discretion. Annual subscribers in Quebec and British Columbia have different refund rights under the same terms.

When does my DashPass end after I cancel?

Your DashPass benefits stay valid through the end of the current billing period. If you cancel during a free period, they end immediately.

How early do I need to cancel before I’m charged again?

At least 24 hours before your next scheduled payment. DoorDash’s terms give an example: if your renewal date is January 10, cancel by 11:59:59 pm on January 9.

Can I pause DashPass instead of cancelling?

Yes. DoorDash’s help says that instead of cancelling you can select Pause Membership on the Manage DashPass page, then select Pause DashPass to confirm.

Sources

Checked against DashPass’s official help in October 2026. Menus change — if what you see differs, follow DashPass’s official help page. Wally AI isn’t affiliated with DashPass.

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