Fee refund · Canada
How to get an RBC Royal Bank fee refunded
The short answer
RBC’s schedule lists a $10.00 NSF (returned item) fee, limited to one per two business days on the same account and not charged when the item overdraws the account by less than $10, plus a $5.00 overdraft handling fee when RBC lets you overdraw without Overdraft Protection. RBC Day to Day Banking has a $4.00 monthly fee that can be rebated to $0.
To ask for a fee back, contact RBC Royal Bank soon after it posts, name the fee, its date and amount, and ask for a one-time courtesy refund. RBC Royal Bank decides — it isn’t guaranteed.
By Meet PandyaChecked Source: RBC Personal Deposit Accounts Disclosures and Agreements (August 3, 2026)
RBC Royal Bank’s common fees
From RBC Royal Bank’s official fee schedule, in Canadian dollars. Fees below are for RBC Day to Day Banking, RBC Advantage Banking, RBC Signature No Limit Banking.
| Fee | Amount | How to avoid it |
|---|---|---|
| Non-sufficient funds (NSF) fee | $10.00 each, for every presentment or re-presentment of the payment item[1][4] | RBC says it will not charge an NSF fee more than once within two business days on the same account, or if the item would overdraw the account by less than $10. RBC describes optional Overdraft Protection (subject to credit approval) as a way to stop cheques bouncing and being returned. |
| Overdraft handling fee | $5.00 (the schedule’s fee column is headed ‘Per Item Fee unless stated otherwise’), plus overdraft interest[1] | RBC defines it as the fee for allowing you to overdraw your account when you do not have Overdraft Protection, or for exceeding your Overdraft Protection limit; it is at RBC’s discretion. If you or any co-owner is a Quebec resident, the account is not charged this fee for exceeding the Overdraft Protection limit. |
| Overdraft Protection (optional) | $5.00 per month, plus overdraft interest of 22% per year on the overdrawn balance[1][2][3] | The monthly fee is waived on RBC Signature No Limit Banking and RBC VIP Banking (subject to credit approval). It is not charged if any account co-owner is a Quebec resident. |
| Monthly fee - RBC Day to Day Banking | $4.00 per month (12 debit transactions included)[1][2][5] | Only one monthly fee rebate per account owner applies, and RBC applies the one with the greatest discount. Value Program: enrol the account, hold two or more other eligible RBC product categories (for example a credit card, investments, a mortgage or a small business relationship) and complete a direct deposit, pre-authorized payment or eligible bill payment each month; the rebate is $6 with two categories, or up to $12.95 with three or more, capped at the monthly fee. Other rebates and waivers: Seniors Rebate (age 65 or older, applied automatically, $0 fee), and fully waived for Indigenous Peoples or RDSP beneficiaries (proof in person at a branch). |
| Excess debit transaction fee - RBC Day to Day Banking | $1.25 for each debit transaction over the 12 included each month[1][2] | Interac e-Transfers (up to 999 a month), transfers between your own accounts, public transit purchases and RBC Virtual Visa Debit transactions do not count toward the 12. |
| Monthly fee - RBC Advantage Banking | $12.95 per month (unlimited debit transactions)[1][5] | Fully waived at age 24 or under (RBC Advantage Banking for students). Value Program rebate of up to $12.95 with three or more product categories. The Seniors Rebate is $4.00, leaving $8.95. Newcomers who arrived within the last 5 years may have the fee waived for the first 12 months. |
| Monthly fee - RBC Signature No Limit Banking | $16.95 per month (unlimited debit transactions)[1][3][5] | RBC says the Value Program can reduce the monthly cost to as low as $4. The Seniors Rebate is $4.00, leaving $12.95. |
| Non-RBC ATM access fee (Interac and PLUS networks) | RBC Day to Day Banking: $2.00 each at a non-RBC ATM with the Interac logo; $3.00 each at PLUS network ATMs in Canada or the U.S.; $5.00 each at PLUS network ATMs outside Canada or the U.S.[1][2] | RBC Advantage Banking: Interac access fee is free; RBC Signature No Limit Banking: 3 free per month, then $2.00. The ATM owner’s own surcharge (convenience fee) is separate and is not an RBC fee. |
| Foreign transaction - debit card purchase in the United States (Interac Debit Cross Border) | $1.00 each on Day to Day Banking and Advantage Banking (Signature No Limit: 5 free per month, then $1.00), plus the purchase is converted at 2.5% over the Interbank Spot Rate[1][2] | Cash withdrawals at PLUS network ATMs outside Canada are also converted at 2.5% above the card network’s benchmark rate. |
RBC Royal Bank’s overdraft rules
- Federal rules in force since March 12, 2026 cap NSF fees on personal deposit accounts at federally regulated banks at $10, allow no more than one NSF fee per account within 2 business days, and allow none when the account is overdrawn by less than $10 (Financial Consumer Agency of Canada).
- RBC says Overdraft Protection gives between $500 and $5,000 of protection for most bank accounts (up to $10,000 with VIP Banking), subject to credit approval, and comes into effect automatically, up to your limit, whenever your account is overdrawn.
- RBC says that if an account is overdrawn, a deposit is required at least once each month in an amount that covers the monthly overdraft interest.
- FCAC says financial institutions must send e-alerts when your account balance falls below a threshold; $100 is the default and you can change the amount or opt out.
How to ask for a courtesy refund
General tips — not bank policy. What works is being specific, honest and brief.
- Ask soon after the fee posts, and name it exactly: the fee, its date and the amount.
- Say briefly what happened — a deposit that hadn’t cleared yet, a timing mix-up, a first slip in years. Keep it honest.
- Ask for a one-time courtesy refund of that fee. If you’ve banked there a long time or rarely pay fees, it’s fair to mention it.
- Be polite and brief. If the answer is no, ask whether there’s a way to avoid the fee next time — low-balance alerts, overdraft settings, or a different account.
- Banks decide case by case. A refund once doesn’t mean you’ll get one again, and nothing guarantees one.
What RBC Royal Bank says: RBC’s Right Account Guarantee: if you open or upgrade to an eligible RBC banking account (including Day to Day Banking, Advantage Banking and Signature No Limit Banking) and are not completely satisfied, RBC will refund your monthly fees for up to 3 months. You must close the account and apply for the refund, or switch to another account, within 4 months of account opening or upgrade; it is limited to one account opening or upgrade per customer per calendar year, and the offer may be withdrawn at any time without notice. For the Indigenous Peoples fee waiver, RBC says fees paid before eligibility is confirmed won’t be refunded, and the RDSP waiver isn’t applied retroactively.
How to contact RBC Royal Bank
As listed on RBC Royal Bank’s own website.
- Phone (everyday banking): 1-800-769-2511, listed on RBC’s contact page for banking accounts, client cards, lines of credit and loans, and mortgages.[7]
- Phone (credit cards): 1-800-769-2512, listed on RBC’s contact page for credit cards.[7]
- Phone (TTY, banking accounts): 1-800-661-1275 for clients who are deaf or hard of hearing.[7]
- Chat: RBC’s virtual assistant in the RBC Mobile app and RBC Online Banking can answer questions and connect you with an advisor.[7]
- Branch or appointment: Find a branch or book an appointment from RBC’s contact page.[7]
- Complaints: Call 1-800-769-2511 or visit an RBC Royal Bank branch; RBC’s ‘How to Make a Complaint’ brochure is available online at rbc.com/customercare.[1]
Wally, your AI money agent
Let Wally ask for you
Wally spots bank fees and can ask your bank’s chat or secure messages for a one-time courtesy refund. Not guaranteed.
RBC Royal Bank decides case by case.
Read-only — Wally never moves your money.
RBC Royal Bank fee FAQ
How much is RBC’s NSF fee?
RBC’s schedule lists a Non-Sufficient Funds (NSF) fee of $10.00 each, charged for every presentment or re-presentment of the payment item. RBC says it will not charge an NSF fee more than once within two business days on the same account, or if the item would overdraw the account by less than $10. These limits match the Government of Canada rules in force since March 12, 2026.
What does RBC charge for overdraft?
RBC lists a $5.00 overdraft handling fee for allowing you to overdraw when you do not have Overdraft Protection or for exceeding your limit, plus overdraft interest of 22% per year. Optional Overdraft Protection costs $5.00 per month (waived on Signature No Limit Banking and VIP Banking) and is subject to credit approval.
Can the RBC Day to Day Banking monthly fee be waived?
The standard fee is $4.00 a month. Only one monthly fee rebate per account owner applies: the Value Program rebate (two or more other eligible RBC product categories plus a monthly direct deposit, pre-authorized payment or eligible bill payment), the Seniors Rebate at age 65 or older (which brings it to $0), or a full waiver for Indigenous Peoples or RDSP beneficiaries with proof in person at a branch.
Does RBC refund account fees?
RBC’s Right Account Guarantee refunds up to 3 months of monthly fees if you open or upgrade to an eligible account and are not completely satisfied. You must close the account and apply for the refund, or switch to another account, within 4 months of opening or upgrading, and it is limited to one account opening or upgrade per customer per calendar year.
Sources
- 1.RBC Personal Deposit Accounts Disclosures and Agreements (PDF) · August 3, 2026
- 2.RBC Day to Day Banking account · October 14, 2026
- 3.RBC Signature No Limit Banking account · October 14, 2026
- 4.RBC Overdraft Protection · October 14, 2026
- 5.RBC Value Program Terms and Conditions (PDF) · August 3, 2026
- 6.RBC Right Account Guarantee · October 14, 2026
- 7.RBC Contact Us · October 14, 2026
- 8.FCAC: Chequing accounts · March 12, 2026
- 9.FCAC news release: New NSF fee regulations bring down cost of banking for Canadians · March 12, 2026
Other banks
- BMO fee refundCanadaBMO lists a $10 NSF fee (not charged more than once in 2 business days on the same account, or when the item would leave you overdrawn by less than $10) and, without Overdraft Protection, a $5 charge for each business day an item creates or increases an overdraft. BMO Performance Chequing costs $17.95 a month, or $0 with a $4,000 minimum daily balance.See the fees
- CIBC fee refundCanadaCIBC lists a $10 NSF fee (not charged more than once in 2 business days on the same account, or when you’re overdrawn by less than $10) and a $5 charge plus 21% interest when it lets you overdraw without Overdraft Protection. The CIBC Smart Account costs $16.95 a month, rebated with a $4,000 end-of-day balance every day of the month.See the fees
- Scotiabank fee refundCanadaScotiabank lists a $10.00 NSF fee (not charged when the shortfall is $10 or less, and not more than once within two business days per account), and a $5.00 handling fee per item if you overdraw without Overdraft Protection. Preferred Package has a $16.95 monthly fee that is waived with a $4,000 minimum daily closing balance.See the fees
- TD Canada Trust fee refundCanadaTD lists a $10 NSF fee (not charged more than once in 2 business days on the same personal deposit account, or when you are overdrawn by less than $10) and a $5 Payment Coverage Fee plus 21% annual interest when it approves a payment above your balance. TD Every Day Chequing has an $11.95 monthly fee that is $0 with a $3,000 daily balance.See the fees
- Bank of America fee refundUSBank of America’s schedule lists a $10 Overdraft Item Fee (no more than 2 overdraft items per day), but no fee on everyday non-recurring debit card purchases or ATM transactions. Advantage Plus Banking has a $12 monthly maintenance fee with several ways to avoid it.See the fees
- Capital One fee refundUSCapital One says it has eliminated all overdraft fees for its consumer banking customers, and 360 Checking has no monthly fee and no minimum balance. The fees its 360 Checking disclosure does list are small: $10 or $20 for a cashier’s check and $30 for an outgoing domestic wire.See the fees