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Cancel guide · formerly Ring Home

How to cancel Ring Protect

The fastest way

Sign in to your account on ring.com, select Plan on the top menu, choose the plan you want to cancel and confirm. Ring says your plan stops at the end of your billing period, but you lose access to your recorded videos, so download any you want first.

Or let Wally cancel Ring Protect with you

By Checked Source: Ring Help

Cancel on ring.com

  1. Sign in to your account on ring.com.
  2. Select Plan on the top menu.
  3. Select the plan you want to cancel.
  4. Confirm the cancellation.

Ring says that when you cancel, your subscription and add-ons stop at the end of your billing period and won’t renew.

Good to know before you cancel

  • Ring says you lose access to all your recorded videos when you cancel, and past recordings can’t be restored if you resubscribe. To save videos, download them before canceling.
  • Canceling stops your subscription and add-ons at the end of your billing period. You keep your plan’s benefits until then.
  • To downgrade, Ring says to cancel your current subscription at ring.com and then resubscribe to the tier you want. Upgrading cancels your old subscription automatically and gives you a prorated credit for the unused time.
  • If your Ring plan is billed through Amazon.com, Ring says you can move it to ring.com by selecting Plans, then Move Now. Your Amazon subscription is then cancelled automatically.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my Ring Protect. Wally works through Ring Protect’s website in its own live browser, on a best-effort basis — you can watch every step, and take over at any time.

You sign in yourself — your password goes to Ring Protect, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

Ring Protect cancellation FAQ

Will I get a refund?

No. Ring says refunds are not available for Ring subscription cancellations unless required by applicable law.

When does my plan end?

Ring says your subscription and add-ons stop at the end of your billing period and don’t renew. You keep your plan’s benefits until the billing period ends.

Will I lose my videos?

Yes. Ring says you lose access to all your recorded videos when you cancel your plan. To save any videos, download them before you cancel.

Can I resubscribe later?

Yes. Ring says you can resubscribe to a Ring plan at any time after you cancel it. Past video recordings can’t be restored.

Sources

Checked against Ring Protect’s official help in October 2026. Menus change — if what you see differs, follow Ring Protect’s official help page. Wally AI isn’t affiliated with Ring Protect.

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