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Cancel guide

How to cancel Noom

The fastest way

In the Noom app, tap your profile picture, then Settings, then Manage Subscription and follow the prompts. You can also cancel in the Subscription Portal on the web, or through the App Store or Google Play if you subscribed there. Canceling doesn’t end your access right away: you keep full features until the current billing cycle ends.

Open Noom’s cancel page
Or let Wally cancel Noom with you

By Checked Source: Noom Support

Cancel in the Noom app

  1. Open the app and tap your profile picture (top-left).
  2. Tap Settings, then Manage Subscription.
  3. Follow the prompts to cancel.

Cancel on the web (Subscription Portal)

  1. Sign in to the Subscription Portal using your Noom login.
  2. On the main page, click Cancel Subscription.
  3. Follow the on-screen steps.

Noom says to log in with the email tied to your Noom account, and to reset your password if needed.

Cancel on iPhone or iPad (billed by Apple)

If you subscribed to Noom through the App Store, Apple bills you, so you cancel in Settings → your name → Subscriptions.

  1. Open the Settings app and tap your name.
  2. Tap Subscriptions.
  3. Tap the subscription you want to cancel.
  4. Tap Cancel Subscription — you may need to scroll down. If there's no cancel button, or you see red expiration text, it's already cancelled.

Noom says that if you subscribed through iOS, you cancel directly through the App Store.

Source: Apple Support: If you want to cancel a subscription from Apple

Cancel on Android (billed by Google Play)

If you subscribed to Noom through Google Play, cancel it in Google Play.

  1. On your Android device, open your subscriptions in Google Play.
  2. Select the subscription you want to cancel.
  3. Tap Cancel subscription.
  4. Follow the on-screen instructions.

Noom says that if you subscribed through Android, you cancel directly through Google Play.

Source: Google Play Help: Cancel, pause, or change a subscription on Google Play

Good to know before you cancel

  • Canceling doesn’t end your access immediately. Noom says you keep full features until the current billing cycle wraps up.
  • Uninstalling the app doesn’t cancel your subscription. Use one of the cancel methods before your next billing date.
  • Noom’s Terms say you must cancel before 11:59 p.m. Eastern time on the day before your next recurring billing date to avoid being charged for the next billing period.
  • On a free trial, cancel before the trial ends. Noom’s Terms say you won’t get a separate notice that your trial is about to end, unless the law requires one, and that cancelling a trial or promotion may take effect immediately.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my Noom. Wally works through Noom’s website in its own live browser, on a best-effort basis — you can watch every step, and take over at any time.

You sign in yourself — your password goes to Noom, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

Noom cancellation FAQ

Will I get a refund?

It depends on your program. Noom says that for Noom Weight, refunds may be available if you ask within 14 days of your first charge, and renewal charges aren’t refundable. For Noom Med, refunds may be available unless a prescription has already been written. For the Telehealth for Branded Meds program, refunds may be available within 7 days of your first charge unless a clinical visit has occurred. To ask, use the chat button on Noom’s support pages or its contact form. Noom’s Terms also let California residents cancel and seek a refund within three business days of signing up, by mailing or delivering a signed notice.

When does my Noom access end after I cancel?

Noom says your subscription stays active until the end of the current billing cycle, even if you cancel mid-cycle. If you’re on a free trial or promotion, Noom’s Terms say cancellation may be effective immediately.

How do I find my renewal date?

Noom says you can view and manage your plan in your Subscription Portal, and that its billing reminder emails include details about renewal dates and refund eligibility.

Can I switch programs instead of cancelling?

Yes, in one case. Noom says that if you’re in Noom Med and want to switch to Noom Weight instead of cancelling, you can do that in your Subscription Portal or by contacting Support.

Sources

Checked against Noom’s official help in October 2026. Menus change — if what you see differs, follow Noom’s official help page. Wally AI isn’t affiliated with Noom.

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