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Cancel guide

How to cancel Green Chef

The fastest way

Log in, open Settings from the top right menu, scroll to the Account section and click Deactivate your Plan, then Deactivate now. Do it 5 days before delivery (11:59 PM Pacific) or you’ll still get one more box you’ve already paid for.

Or let Wally cancel Green Chef with you

By Checked Source: Green Chef Help

Cancel on the web

  1. Log into your account and open the menu in the top right corner.
  2. Choose Settings.
  3. Scroll down to the Account section and click Deactivate your Plan.
  4. Enter a reason for cancellation and click Deactivate now.

Green Chef’s Terms describe the same step with different labels: Account Settings, then Manage under Subscription Status.

Cancel through Customer Care

  1. Call Green Chef Customer Care at 888-236-7295, or email help@greenchef.com.
  2. Say that you want to cancel your subscription.
  3. Give your full name and the email address registered to your account.

Green Chef’s FAQ also says to call this number if you want to cancel your first order, which is charged as soon as it’s placed.

Good to know before you cancel

  • Cancel 5 days before your delivery, by 11:59 PM Pacific. Green Chef says that if you don’t, you’ll get one more box that you have already paid for. Its Terms say a late cancellation takes effect the following delivery week.
  • Green Chef says you’re always charged 5 days before your scheduled delivery.
  • Your first order is charged and created as soon as you place it. Green Chef says to call 888-236-7295 if you want to cancel it.
  • Green Chef’s Terms say it can expire and withdraw credit funds issued as promotions, discounts or compensation when you cancel your account.

Wally, your AI money agent

Or let Wally do it

Ask Wally cancel my Green Chef. Wally works through Green Chef’s website in its own live browser, on a best-effort basis — you can watch every step, and take over at any time.

You sign in yourself — your password goes to Green Chef, never to Wally. Then Wally checks your next statement to confirm the charge stopped.

Download Wally on the App StoreOr start on the web

Read-only — Wally never moves your money.

Green Chef cancellation FAQ

Will I get a refund?

Green Chef’s Terms say you won’t be charged for cancelling, and that the service subscription fee is otherwise non-refundable except as the Terms provide. If something is wrong with a box, the Terms say to contact Customer Care within five days of receiving the item; Green Chef decides at its discretion whether to credit or refund the ingredient or meal kit.

Is there a minimum commitment?

No. Green Chef says you can skip weeks, swap recipes and cancel anytime before your weekly deadline, which is 5 days before delivery at 11:59 PM Pacific.

Can I skip a week instead of cancelling?

Yes. Green Chef says you can skip as many as 4 weeks by choosing Skip Week for the week you want under My Menu, before the same deadline. On the web, use Edit Delivery below the menu options; in the app, tap the three dots at the top right of that week. You aren’t charged for skipped weeks.

Can I come back later?

Yes. Green Chef says you don’t need to go through checkout again: log in and use the Reactivate your plan banner at the top of the page. Its Terms add that it may refuse re-subscription where it previously chose to end your subscription.

Sources

Checked against Green Chef’s official help in October 2026. Menus change — if what you see differs, follow Green Chef’s official help page. Wally AI isn’t affiliated with Green Chef.

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